TAB — think about business

TAB · think about business

Quality Management

SoftExpert · QSM

Solutions for Quality

Compliance, efficiency, and continuous improvement

A modular, customizable platform to control documents, nonconformities, requirements, audits, processes, risks, and indicators — aligned with ISO 9001, ISO 22000, ISO 14000, and related standards.

Diagnosis

Facing quality management challenges?

  • Difficulty controlling a large volume of physical documents
  • Lack of traceability, review, and record control
  • Difficulty meeting standards and audits
  • Lack of integration across departments
  • Inefficient management of nonconformities and action plans
  • Difficulty tracking quality indicators

Ready-made solutions

Overcome these challenges practically and efficiently

With ready-made quality solutions, you structure compliance without reinventing the process for every audit.

Document categories and flows

Organize, approve, and control the document lifecycle.

Performance indicators

Track goals, deviations, and trends with clear dashboards.

Standardized processes

Model and monitor processes with clear ownership.

Action plans and audits

Ready templates for execution, evidence, and follow-up.

Training and competencies

Structure to upskill teams and sustain compliance.

Standards and compliance

Support for ISO 9001, ISO 22000, ISO 14000, and related norms.

Quality Management Portal

Skip long custom builds and delayed rollouts

A customizable tool ready for immediate use — fully modular, so you can implement components gradually as the business needs them.

Compliance with regulatory standards

ISO 9001ISO 22000FSSC 22000ISO 14000ISO 45000ISO 27000
SoftExpert portal — Quality Management

Modules

What the solution covers

Integrated components for the full quality cycle — from documents to audit evidence.

SoftExpert nonconformity dashboard

Nonconformities

We found an NC — what now?

  • Registration with evidence, deadlines, and owners
  • Root-cause analysis with 5 Whys and Ishikawa in the flow
  • Action plans with 5W2H, effectiveness checks, and status
  • Dashboards, reports, and full audit traceability
RNC formRoot-cause analysisAutomated processDashboards
Registered documents list with validity

Documents

Wrong, outdated, or hard-to-find documents

  • Electronic approval with audit trail and alerts
  • Automated lifecycle, versions, and read control
  • Advanced search by type, area, process, or standard
  • Status dashboards and audit-ready reports
Document portalLifecycleReviewQuick search
Requirements mapping and monitoring

Requirements

Scattered regulations and slow evidence during audits

  • Centralize standards and requirements in one environment
  • Compliance reports and fast access to evidence
  • Connect requirements to risks, processes, audits, and actions
  • Mapping, object links, and continuous monitoring
MappingObject linksMonitoring
SoftExpert audit portal

Audit

Excel notes, email threads, and no history for the certifier

  • Annual planning and digital execution with evidence and attachments
  • Findings classified and linked to action plans
  • Traceability by process, area, standard, or requirement
  • Web and mobile working papers — planning through close-out
Audit portalWorking papersPlanningExecution
Process mapping and value chain

Processes

Missing maps, unclear ownership, and poor performance visibility

  • Visual BPMN modeling that is easy to maintain
  • Standardization with documents and clear responsibilities
  • Integrated indicators and a portal for engagement
  • Integration with risks, corrective actions, audits, and requirements
Value chainAutomationVisual diagram
Risk portal and matrix

Risks

Limited visibility, weak treatment, and thin audit evidence

  • Mapping by area, process, supplier, or requirement
  • Customizable matrix (probability × impact)
  • Mitigation plans with owners and deadlines
  • Heat maps, dashboards, and EQM integration
Risk catalogAssessmentRisk portalOpportunities
Performance dashboards and indicators

Performance

Unstandardized data that is hard to consolidate and communicate

  • Automated collection or owners with deadlines and reminders
  • Goals with automatic action plans on deviation
  • Trends, comparisons, baselines, and filterable panels
  • Scorecard, OKRs, initiatives, and an interactive strategy map
ScorecardOKRMonitoringCheck-ins

SmartApp Checklists

Checklist and SoftExpert in one flow

Avoid collecting data, audits, forms, and checklists on paper, spreadsheets, or disconnected apps. Run in the field with standardization, traceability, and integration.

StandardizationTraceabilityIntegration
  • Fully digital checklists with required fields, conditionals, and photos
  • Web and mobile execution, online and offline
  • Records with date, time, user, location, and attachments
  • Direct integration with SoftExpert / SE Workflow
Explore SmartApp Checklists
Checklist dashboards integrated with quality
Mobile checklist execution

Contact

Request a conversation about Quality Management

Tell us about your operation — documents, NCs, audits, or indicators. We will come back with a SoftExpert QSM approach and, when it fits, SmartApp Checklists.

85 4042-3967 — CE

11 3164-4675 — SP

comercial@tab.pro.br